Customer Service

SHIPPING

  • Items are shipped directly from our vendors. You will receive an update with tracking information when your item ships. 
  • If you've ordered multiple items from different vendors, they may arrive separately. 
  • We currently ship to the US, UK, Canada, and select countries worldwide (2-3 weeks).
  • We offer US Standard Shipping & Handling (7-10 business days).
  • International shipping costs $14.99 per item in the cart.

    All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Please note, in rare occasions custom agents may delay delivery of some packages.

    As an international customer of NYLON, you are responsible for the original shipping charges, and all applicable custom import fees + duties.